Property management
Separate routine leasing or maintenance intake from urgent safety boundaries, without promising a work order or arrival time.
A Kecha application
Answer the call. Keep the promise honest.
Kecha Front Desk is an AI answering assistant for the calls your team cannot take right now. It handles a narrow intake, follows your rules, and hands the work back without inventing prices, availability, or action.
Caller“Our maintenance line is closed. Can someone look at a leaking fixture tomorrow?”
Front
Desk
Desk
Kecha“I can collect a few details for the team. I can’t promise a visit or quote.”
Across the Spectrum floor
Every business misses a different call.
Front Desk is not a contractor-only product. The first job is universal: understand why someone called, collect only what the business needs, and make the next human step clearer.
Real-estate agents
Handle missed buyer and seller inquiries without inventing listing facts, scheduling a showing, steering, negotiating, or creating an agency relationship.
Suppliers and vendors
Understand whether the caller needs order help, product information, or a team callback—without inventing inventory or delivery dates.
Service businesses
Capture the purpose of a booking request and the preferred follow-up window without claiming calendar access.
Contractors and trades
Take a clear after-hours or overflow message while withholding price, dispatch, credential, and emergency claims.
Deliberately narrow
A better message than voicemail—before automation gets broader.
The early Front Desk earns trust by doing the useful minimum well.
Approved greeting and facts
Use the business’s chosen identity, services, exclusions, hours, and escalation language.
Structured intake and handoff
Ask one useful question at a time and label caller-provided details as unverified.
No silent commitments
Booking, dispatch, transfer, messages, callbacks, payments, and system writes stay off until each capability has its own permission and recovery path.
Guided design-partner pilot
Configure the boundary before the line goes live.
A pilot starts with a workflow interview, business truth pack, escalation map, privacy choices, fictional rehearsal, and a limited schedule. Lead capture is intentionally disabled in this review build.